Privacy Policy

Privacy Policy

‍www.theciircle.com.au

‍Last updated: 25 February 2026

1. Introduction

The Ciircle ("we", "us", or "our") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website www.theciircle.com.au, you agree to the collection and use of information in accordance with this policy.

2. What Personal Information We Collect

We may collect the following types of personal information:

• Name
• Email address
• Location
• Any other information you voluntarily provide when contacting us or using our services

We also collect non-personal information automatically when you visit our website, including:

• IP address and browser type
• Pages visited and time spent on our website
• Referring website or source
• Device and operating system information

3. How We Collect Your Information

We collect personal information in the following ways:

• Directly from you when you fill in a contact form, enquire about our services, or otherwise communicate with us
• Automatically through website analytics tools when you browse our website
• Through email marketing interactions if you have subscribed to our communications

4. Why We Collect and Use Your Information

We collect and use your personal information for the following purposes:

• To respond to your enquiries and provide our professional services
• To manage our relationship with you as a client or prospective client
• To send you relevant updates, newsletters, or marketing communications (only where you have opted in)
• To improve our website and understand how visitors use it
• To comply with our legal and regulatory obligations

5. Disclosure of Your Information to Third Parties

We use a small number of trusted third-party tools and services that may receive or process your personal information on our behalf. These include:

Analytics

We use Google Analytics and Webflow Analytics to understand how visitors use our website. Google Analytics collects information such as pages visited, time on site, and general location. This data is aggregated and does not personally identify you. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

Email Marketing

We use an email marketing platform (such as Mailchimp) to manage and send marketing communications to subscribers. If you have subscribed to our mailing list, your name, location, and email address will be stored and processed by this platform. You can unsubscribe at any time by clicking the unsubscribe link in any email we send you.

We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

We may disclose your personal information if required to do so by law, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

6. Overseas Disclosure

Some of the third-party services we use (such as Google Analytics and Mailchimp) may store or process data on servers located overseas, including in the United States. By using our website, you acknowledge that your information may be transferred to and processed in countries outside Australia. We take reasonable steps to ensure that these third parties handle your information in a manner consistent with the Australian Privacy Principles.

7. How We Protect Your Information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. These measures include secure storage practices and limiting access to personal information to those who need it to carry out their duties.

While we take all reasonable precautions, please be aware that no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. How Long We Keep Your Information

We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. When personal information is no longer needed, we take reasonable steps to destroy or de-identify it.

9. Accessing and Correcting Your Information

Under the Australian Privacy Act 1988, you have the right to:

• Request access to the personal information we hold about you
• Request that we correct any personal information that is inaccurate, incomplete, or out of date
• Request that we delete your personal information (subject to any legal obligations we may have to retain it)

To make a request, please contact us using the contact form on our website at www.theciircle.com.au. We will respond to your request within a reasonable timeframe, and in any case within 30 days.

10. Complaints

If you believe we have breached the Australian Privacy Principles or otherwise mishandled your personal information, please contact us using the contact form on our website and we will investigate your complaint.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

11. Cookies

Our website uses cookies, which are small text files placed on your device, to improve your browsing experience and allow us to analyse website traffic. You can control or delete cookies through your browser settings. Please note that disabling cookies may affect some functionality of our website.

12. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with a revised "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us via the contact form on our website:

Website: www.theciircle.com.au

This Privacy Policy was prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.